Accepted in SA, ACT, QLD, WA and NT, with other states coming soon.
Complete your practical anytime on your mobile.
InstaCert's Responsible Service of Alcohol (RSA) Course is currently approved for delivery in SA, QLD, WA and the NT, and is accepted in the ACT under the Liquor Act 2010. The course is delivered in accordance with a nationally recognised training package, and any units of competency attained can be used toward further qualifications.
By law, every person who sells or serves alcohol in Australia must complete Responsible Service of Alcohol (RSA) training. InstaCert's online course provides everything you need to complete your RSA training with no prerequisites.
It's currently approved in South Australia, Queensland, Western Australia and the Northern Territory. It's also recognised and accepted in the Australian Capital Territory as it meets all the legal requirements under the Liquor Act 2010. Other states are coming soon.
Course OutlineThere are 16 lessons in the InstaCert online RSA course:
Lesson Quizzes
At the end of each lesson you need to complete a multiple-choice quiz. Once you have scored 100% you are able to move on to the next lesson. You have five attempts at each quiz.
Case Studies
There are two case studies to complete in the course. The purpose of these is to check that you can apply what you've learnt to a real-life situation. Simply read the text and answer a series of multiple-choice questions about the best way to handle the scenarios.
Reading Activity
There is a reading activity on understanding in-house policy documents. Simply download the PDF from the course page and then complete the multiple-choice quiz.
Video Assessment or Observer Report
The legal requirements for Responsible Service of Alcohol (RSA) training specify that you need to demonstrate certain tasks correctly. We offer two options for this - a Video Assessment or an Observer Report.
1. Video Assessment. If you're new to the industry you'll need to complete a Video Assessment in which you interact with our easy-to-use pre-recorded videos through a series of scenarios. You can do this on any device which has a webcam and microphone, and you can complete this assessment at any time and place that suits you. It's best to complete the video assessment after finishing all lessons and quizzes in the course to ensure you understand the requirements of the assessment properly.
2. Observer Report. If you've been working in the industry and serving alcohol to customers within the last 12 months, you can nominate an observer to report on your skills. Your observer will need to complete the form provided. This is the simplest option for those alcohol servers or sellers looking to renew their RSA certificate quickly.
One of our qualified assessors will evaluate the Observer Report or video and provide your results.
Quality Assurance Process
As part of our quality assurance process, we reserve the right to contact you or your nominated observer to conduct a competency conversation or verification of assessment prior to awarding certification.